{"id":128,"date":"2021-02-28T19:48:37","date_gmt":"2021-02-28T19:48:37","guid":{"rendered":"http:\/\/allred10.com\/~allred6\/?p=128"},"modified":"2021-03-02T15:15:21","modified_gmt":"2021-03-02T15:15:21","slug":"ten-best-practices-of-exceptional-managers","status":"publish","type":"post","link":"https:\/\/allred10.com\/?p=128","title":{"rendered":"Ten Best Practices of Exceptional Leaders"},"content":{"rendered":"

\"sunset\"I am a CPA<\/span><\/a><\/span>.\u00a0 Yes, a bean-counter who is supposed to spend his life in the Nerdery, balancing debits and credits, footing and cross-footing.\u00a0 My brother Russ likes to say, \u201cThere is nothing wrong with an accountant that a personality wouldn\u2019t fix.\u201d<\/strong><\/span><\/p>\n

Nevertheless, even an accountant can see how a company really makes money if he keeps his antennae up.\u00a0 Money is not made in the back room balancing the general ledger.\u00a0 The profitability of a business is dependent on the physical, intellectual and emotional abilities of each employee and the collective workforce.\u00a0 After all, a business can only exist if there are people to operate it and a business can only thrive if it keeps its best employees.<\/span><\/strong><\/p>\n

This concept should not come as a surprise to anyone who has run a successful business.\u00a0 However, an executive of a very profitable company once told me, \u201cThis would be a great business if it weren\u2019t for the people.\u201d\u00a0 Lucky for that company, there were other managers that did not share his opinion.\u00a0 They understood that it was the people that make a great business.<\/span><\/strong><\/p>\n

The key people in making a great business are the leaders.\u00a0 Leaders set the tone of the company and establish the corporate culture.\u00a0 Exceptional leaders are those who model the behavior they want rather than just preaching about it. \u00a0Leadership is the first criteria of The Malcolm Baldrige National Quality Award<\/span><\/a><\/span>, an award established by Congress to recognize U.S. organizations for their achievements in quality and performance.<\/span><\/strong><\/p>\n

Being a leader doesn’t require a title. \u00a0I have known receptionists who are leaders in the companies they work for because of how well they treat employees and customers. \u00a0Following that thought to its logical conclusion, every employee can be a leader. \u00a0These blog posts, however, are focused on leaders and managers who have the responsibility of directing the work of fellow employees.<\/span>\u00a0<\/strong><\/p>\n

Having worked in management positions for over 30 years in oil refining, construction, consulting, electrical generation, manufacturing, agriculture and health care, I can unequivocally state that any company can improve the bottom line when leadership values the employees and fosters a culture that nurtures talent.\u00a0 It does not matter what type of business, every successful business is dependent on good employees who are led by good leaders.\u00a0 The Baldrige Award criteria support this observation.<\/span><\/strong><\/p>\n

Not only are companies that take care of their employees more productive and profitable, they are a better place to work for both employees and their bosses.\u00a0 Considering that we spend about a quarter of our working lives, about 80,000 hours, at the workplace, an enjoyable workplace should be important to everyone.\u00a0<\/span><\/strong><\/p>\n

Volumes have been written on workplace productivity and thousands of studies have been done on hundreds of management theories.\u00a0 Sorting through them all to find the key elements would be a monumental task and would overload the typical reader. \u00a0In my opinion, the following Ten Best Practices of Exceptional Leaders probably captures 90% of what has been proven and, what is more important, the reader will intuitively know what is true through their own experience.<\/span><\/strong><\/p>\n

10 Best Practices of Exceptional Leaders<\/span><\/span><\/strong><\/span><\/a><\/span><\/p>\n

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  1. Do What Is Right<\/span><\/strong><\/span><\/a><\/span><\/li>\n
  2. Be Positive<\/span><\/strong><\/span><\/a><\/span><\/li>\n
  3. Keep Your Ego in Check<\/span><\/strong><\/span><\/a><\/span><\/li>\n
  4. Eliminate Contention in Your Workforce<\/span><\/strong><\/span><\/a><\/span><\/li>\n
  5. Promote a Fertile Work Environment<\/span><\/strong><\/span><\/a><\/span><\/li>\n
  6. Train Employees and Encourage Learning<\/span><\/strong><\/span><\/a><\/span><\/li>\n
  7. Nurture Your Employees<\/span><\/strong><\/span><\/a><\/span><\/li>\n
  8. Reward Your Employees Fairly<\/span><\/strong><\/span><\/a><\/span><\/li>\n
  9. Create a Safe and Pleasant Workplace<\/span><\/strong><\/span><\/a><\/span><\/li>\n
  10. Discipline With Clarity and Compassion<\/span><\/strong><\/span><\/a><\/span><\/li>\n<\/ol>\n

    These best practices are not intended to replace a Human Resource manual or the corporate attorney.\u00a0 Their purpose is to focus employees and their managers on how to improve their workplace.\u00a0<\/span><\/strong><\/p>\n

    Each of these practices will be explored in depth in subsequent articles.\u00a0 The articles will teach how and why leaders who lead with the heart can dramatically improve the work environment.<\/span><\/strong><\/p>\n

    When managers ignore these practices, they are punished with high turnover, negative budget variances and increased workplace stress.\u00a0 On the other hand, when managers employ these practices, the workplace is rewarded with more satisfaction, productivity and profitability.\u00a0\u00a0<\/span><\/strong><\/p>\n

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